What We Collect and Why It Matters
When you open an account, we collect the details you enter — your name, contact information, and the wallet identifiers you link for deposits or withdrawals via DANA, OVO, or GoPay. We also log session activity, device type, and IP address to keep your account secure
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and detect anything unusual. Payment routing data — for example, a GoPay transaction reference or OVO wallet number — is retained only as long as needed to process and verify that specific transaction, after which it is either anonymised or removed according to our retention schedule.
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We do not sell your personal data to third parties. Data is shared with payment processors and identity verification services only where that sharing is strictly necessary to complete your request or comply with applicable rules in regions where access is permitted under local law. Cookies
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placed during your session help us remember your login state and language preference — nothing more. You can clear these from your browser at any time without losing your account. If you are in Jakarta or Surabaya and have questions about how a specific piece of
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your data is used, our support team can pull the record and walk you through it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.